Monday, June 01, 2009

Be Productive this Summer


Why is it that when summer arrives business slows down, networks stop meeting, work attendance decreases, business development activities grind to a halt – and yet we still have budgets, goals and targets to achieve? How do you handle the ‘unproductive’ attitude that summer brings? How can you juggle vacation schedules? Historically, summer may have been a time for you to take it easy, do the minimum amount of activity while you focus on what you will achieve when fall comes around…not this year. Decide to make this your most productive summer ever, here are some strategies that will help you do that and continually grow your business all year round.

Take advantage of the weather. Use the longer hours of daylight savings to conduct meetings later in the day, take advantage of warmer conditions and meet people at outdoor venues and cafes, meet clients for lunch where you will enjoy lighter food and warm sunshine.

Review your business plan. Make a two-hour appointment with yourself to review all the actions in your business plan – including your cash flows and targets – and spend time determining what you need to achieve your goals for this financial year. Your business plan should not be hiding in your bottom draw or collecting dust on a shelf, it is a living document that can be reviewed regularly – make summer your time to determine your next steps.

Revisit your marketing plan. What plan you ask? If you don’t have one, now is the time to sit and write one. If you need help there is an abundance of talented consultants who can assist you build a customised plan for your business. If you already have one, review your progress, determine what actions need to be taken and schedule time during the summer to complete those tasks.

Conduct a six-month business review. Spend two hours reviewing your business achievements for the past six months. Ask yourself these 11 questions:
1. How would I rate the past six months’ business performance (1-10 with 10 being the highest)?
2. Did I achieve my financial goals each month?
3. If not, why not?
4. If not, what do I need to do differently in the next six months to meet my annual budget or plan?
5. If I did meet these targets (congratulations to you), were they big enough?
6. Have I conducted staff reviews with my team? If not, why not? And when?
7. If so, have I rewarded my team adequately?
8. Do I need to invest more in my team or personal development?
9. Is my marketing plan on track? If not, why not?
10. If not, what activities do I need to conduct to implement more marketing strategies?
11. Have I done sufficient networking to grow my business or my connections? If not, why not?

When you have completed these questions, create a series of tasks, actions or projects to implement some of your strategies to help you really achieve all your targets for the next six months.

Invest in your personal development. Have you been meaning to read the latest business book? Is there a summit you could attend? Is there an online program you have wanted to complete? Is there a web seminar that you’ve wanted to register for? This is a great time of year to invest in yourself, refresh your memory and learn a new skill. Summer is conducive to learning.

Conduct a summer clean. Just like a spring clean, but during the summer months. Your summer clean could include:
v Clearing, deleting or filing those read emails in your inbox.
v Unsubscribing from all those newsletters that you don’t read.
v Allocating one hour to get your paper filing up to date (if you have more than one hour’s worth, do one hour per week until it is all complete).
v Throwing out unwanted, unread journals that you have been ‘meaning’ to read, but haven’t and won’t.
v Reviewing your ‘tasks’ on your to-do list or in your Outlook file and removing those tasks that simply won’t be completed.
v Spending 15 minutes cleaning the top of your desk, removing unnecessary stationery, putting away files, cleaning the dust off your family photo, throwing away empty water bottles and wiping down your computer keyboard and screen. A clean and clear desk will help you be more productive any time of year!
v Entering details into your contact management system of the business card pile that is gathering dust on your desk.

Hold a team development activity. If you manage a team of people, allocate some time to meet for lunch at an outdoor café; take three hours and visit the local zoo as a team (work out which animal best represents each member of your team...only joking!); meet early for a game of golf or tennis before work; bring food to share for lunch and conduct a meeting in your local park. Spend time listening to your team, their challenges and achievements. Plan your next six months and how you will achieve the targets for the whole team. Use the warmer weather to conduct outdoor versions of activities you normally conduct indoors.

Conduct focus groups. Invite a select number of key clients to your office and ask them about your business, their expectations and experiences, and how you can better serve them. Collate the results and seek your team’s input on how to action them.

Implement a product or service trial. This is the perfect time of year to try a new product or introduce a new service to your customers. Map a plan, seek team involvement and watch your customers’ reactions.

Book a ‘tele-coffee’ with your clients. What is a ‘tele-coffee’? It is where you both make a coffee and meet by teleconference. It is a more productive way of meeting (and avoids time wasted in travel).

Visit a new networking group. Many networking groups don’t meet during the summer, but those who are serious about building their businesses are still networking and still making valuable connections. Find out which groups are meeting and plan to attend at least two new groups this summer. This is the perfect time to develop new relationships and valuable connections.

To continually grow your business you do need to be mindful of the seasons but don’t slow down in summer – get more productive. Use this time to get a head start on all those fall meetings you can conduct when people return from vacation, ensure plans are in place to achieve your annual results, tidy your work environment so you are not distracted by clutter, and experiment with new products, focus groups and new networking opportunities. Embrace the warmer weather for outdoor meetings and events and enjoy all that summer brings for your business growth.

Neen James, CSP MBA, is an International Productivity Expert: by looking at how they spend their time and energy – and where they focus their attention – Neen helps people rocket-charge their productivity and performance. A dynamic speaker and author, Neen demonstrates how boosting your productivity can help you achieve amazing things. With her unique voice (Aussie accent), sense of fun and common-sense, Neen delivers a powerful lesson in productivity. Subscribe to Neen’s monthly ezine at http://neenjames.com

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Tuesday, May 05, 2009

Listen to Neen's interview on Productivity with Marilyn Russell from BenFM

What a fun time I had with the fabulously cool Marilyn Russell from BenFM on her show 'Women of the Week' - listen here: http://957benfm.com/WOTW/tabid/110/articleType/ArticleView/articleId/1513/Australian-for-Cool-Chick--Meet-Neen-James.aspx

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Monday, January 05, 2009

Decide to make 2009 Your Most Productive Year ever

Each year we start the year thinking about our goals, our job, our health, all the ‘new’ routines and commitments we make to ourself to make this our best year yet… but two weeks into January all our planning and resolution goes out the window! You can make this your best year ever by applying some of these simple ideas (and print this article, keep it handy and re-read to keep you on track).

Make a date. Make time in your schedule to find a quiet, comfortable location to set your goals. I spend a morning at my favourite local cafe in January every year to review my goals and set new ones for the year ahead. Find a local restaurant or café and spend time doing the same – support your local businesses.

Take five. Create five categories for which to set goals: physical, educational, spiritual, financial, and relational. By setting goals for each of these areas of your life, you will be taking a balanced approach and not neglecting any important aspects of your life.

Use it or lose it! I recently read – people who spend a thousand dollars or more each year on their personal development will increase their business by 20 percent. Read more books, attend Chamber of Commerce or industry workshops, attend a business card exchanges, listen to CDs in your car, do online courses or enrol at college or university. Keep your brain active.

Make time. Eliminate time-robbers from your day – make a list of all the things you do that rob you of your time, such as watching too much TV, running errands inefficiently, checking and responding to your email too often, making long phone calls, waiting in traffic and even other people. Focus on controlling your time – organising your day efficiently and getting rid of the things in your life that are not a high priority.

Out of sight, out of mind. Remove your in-tray from your desk or get rid of it all together if you can! Keep it out of sight so the contents don’t distract you and so that people don’t drop new items into it without you noticing.

Unplug. Schedule one TV-free night each week. Switch off the TV and instead listen to your favorite music, play a board or card game, read a book, enjoy a quiet meal by candle light (alone or with someone whose company you love), go on a date in one of your local restaurants or soak in a bath. Start being aware of your television viewing habits and make a point of only watching programs that you truly enjoy and stop wasting precious time in front of the TV.

Manage your reading. Create a reading file and put it in your briefcase. If you don’t already have one, start a reading file and carry it with you on your way home. You can get through a surprising amount of reading while on public transport to and from work and while waiting in a line.

Find a mentor. When you identify the person you believe would be a suitable mentor, spend some time watching them in action. Ask around to find out what other people’s opinion of your chosen mentor are and find out all you can about their achievements, beliefs, values and way of operating. This will give you insight into them before you approach them about mentoring you.

Schedule email time. Email messages popping into your inbox all day long can be an enormous distraction, particularly if your email is set to alert you every time new mail arrives. To check in on your emails and respond to them as they arrive not only distracts you from whatever tasks or projects you are working on but can rob you of an entire day, responding to other people’s needs while your own are neglected. Schedule a couple or a few times each day to check and respond to emails rather than constantly looking-in on your inbox or being bounced there by your email program with every new message.

Your signature. Use your email program to create an email signature block that will automatically attach to all of your outgoing messages; it’s a little like an email letterhead. It saves you the effort of including your contact information every time and brings a professional touch to your communications. You might simply include your name, business name, contact details and website or you might also include a sentence or two about your business, a special promotion you are running with a link to your website, or even a favourite funny or inspirational quote.

Spring clean. Schedule time to clean out your email regularly, once a month should be enough to keep you on top of it. Empty your deleted items and any unnecessary sent items, and go through any completed project or task folders and ensure that anything you are keeping is essential to your records. Cleaning out your email will ensure you are managing your email files and disk space effectively.

Set up systems. When using filing cabinets, decide how you will allocate your space to make it easiest to locate your files: for example, rather than mixing all your files together you might decide to keep current customer files in one drawer and potential customer files and marketing information in a separate drawer, or you might choose to store current projects in one drawer and research and reference information in another, or you might decide to file everything in alphabetical order – you get the idea – look at the type of files you have and decide how to logically divide them into categories. Then, label the front of each drawer with the type of files it contains.

Choose to be amazing! It’s as simple as making a commitment to yourself every morning that you will have an amazing day. Remember, life is not a dress rehearsal – we only get one performance, so let’s give it our best!

Neen James, MBA is an International Productivity Expert: by looking at how they spend their time and energy – and where they focus their attention – Neen helps people to rocket-charge their productivity and performance. A dynamic speaker, author and corporate educator, Neen demonstrates how boosting your productivity can help you achieve amazing things. With her unique voice (Aussie accent), sense of fun and uncommon common-sense, Neen delivers a powerful lesson in productivity. Find out more and subscribe to Neen’s free monthly ezine at http://www.neenjames.com

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Thursday, May 08, 2008

Email Productivity Tip: Check this out

One of my Aussie mates read my latest ezine with tips on how to be more productive with email and she sent this note along:

"I use a CRM for my kate@triberesearch.com.au email which is great for a team environment and I can access when I am not in the office, but it doesn’t deal with html email very well and doesn’t have the “review later” functionality that Outlook has.

Therefore you only want real work emails going to it. So we set up a bunch of generic email addresses that are collected at 1 computer in Outlook and directed to various relevant sub-folders - ask, news, info, workshops, mail, etc. I can then sit down once a week and read the newsletters of interest in 1 sitting when I want to and I am not even aware of them coming in the rest of the time. I also have the emails of several groups that I am a member of going to the Outlook and they are forwarded to me by my team if they consider I need to action them quickly. Oh, I also have personal ones going to a separate Outlook like you suggest."

Thanks Kate from Tribe Research - you are the best for sharing.

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Wednesday, April 09, 2008

How to make your email more productive

As I travel around the country I am constantly fascinated by my client’s addiction to their email. Email was a tool originally designed to help boost our productivity in the workplace but unfortunately it has become a productivity killer. Whether you check it on your laptop or your blackberry, email now takes a huge portion of your daily correspondence time. To help boost your productivity and get control of your email try these simple strategies.

Avoid answering email first thing in the morning – the first thirty minutes of each day should be spent reviewing your strategy for the day and planning how you will achieve your goals. While you can scan your email first thing, please don’t respond immediately. Spend more time on strategy than email and you will achieve your bigger goals.

Use Color coding – most email programs allow you to designate colours to individuals. This ensures when you first review your email you can see who the emails are from easily and allows you to direct your attention to the most important people first.

Drag and drop – did you know you can drag an email from your inbox and drop it into your Contacts to create a new contact or drag it into your Tasks to create a new Task. This simple but effective strategy will also help you reduce your inbox clutter.

Unsubscribe – if you are receiving emails to online information you no longer review or read, take the time to unsubscribe. Yes this takes more time initially but will help you to reduce your inbox volume allowing you to read and review only those emails you want to receive.

Use Out of Office – if you are going to be out of the office for more than 6 hours, use this facility to educate those who email you. They will automatically receive an email advising them you are away. ­

Invest in Spam Filters – tighten your email security by investing in spam filters that will reduce the junk mail you receive.

Keep them short – keep your reply and responses short. If your reply is going to take substantial time, book a phone conversation or meeting with someone to answer appropriately.
Write in action language – use proactive, action language in your emails causing your readers to take action.

Use an email signature – set up a rule in your email system to always send your contact information at the footer of your email. This signature could contain your postal address, phone contact numbers and something about you and your business. This assists those you send your emails to and is free promotion for you each email you forward.

Be polite – email still requires a greeting and sign off. Take a few extra moments to greet your reader and sign off too.

Turn on spell checker – don’t allow poor grammar or spelling to be a misrepresentation of you and your skills. Set up your email to automatically spell check before any email is sent.

Turn off noises – remove any bells, whistles or chimes attached to your email. Don’t be distracted each time your email is received. Reduce distraction and eliminate chimes or sounds.

Use names in email – in the body text of an email advise each person why you sent them the email and the action they need to take. Teach people around you to read your emails looking specifically for their names and the actions you need them to take.

Delete – don’t be scared to delete emails. Once you have actioned it, file it or delete it. Keep your inbox clear.

Avoid BCC – try to avoid the use of blind carbon copy. If you have something to say to someone on email ensure that those who are copied need to be copied.

Avoid FYI – make a personal promise not to send any “FYI” or For Your Information emails. Only forward emails with specific instructions to people on what is required of them and why you are sending it through. Sending FYI emails is lazy.

Avoid jokes – don’t send joke emails, chain letters or cute PowerPoint presentations around the office. Don’t waste other’s time with these types of emails, our inboxes are so full already. Be considerate and avoid sending joke emails.

Stop pressing Send/Receive – get your finger off the button! Stop constantly pressing this button to check if you have any incoming emails. Avoid the temptation and spend time actioning the email you already have.

Watch your tone – be aware that the receiver doesn’t have the benefit of hearing your voice when they receive your email. Make sure it can’t be misunderstood.

Size does matter – be aware of the size of the attachments you are forwarding with your email. Be considerate to others and minimize file size when sending.

Spend 15 minutes – spend 15 minutes per day sorting your email. Take this time to file actioned emails, forward emails to others or delete emails. Daily discipline of your email inbox will allow you to remain focussed and less overwhelmed by email.

Maintain personal and work accounts – keep two email addresses. Only allow yourself to check work email during work time and set up a separate account to check your personal emails in your personal time.

Email is a powerful communication tool when used effectively it will help you boost your productivity. Promise yourself you will start looking at your emails differently today, apply these strategies and get back some of the time you are spending on email each day.

Neen James, MBA, is an International Productivity Expert: by looking at how they spend their time and energy – and where they focus their attention – Neen helps people to rocket-charge their productivity and performance. A dynamic speaker, author and corporate trainer, Neen demonstrates how boosting your productivity can help you achieve amazing things. With her unique voice, sense of fun and uncommon common-sense, Neen delivers a powerful lesson in productivity. Subscribe to Neen’s free monthly ezine at http://www.neenjames.com/

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